You can do your part to eliminate false alarms by following these simple steps:
- Let us know if any of your contact phone numbers change including your premise phone number.
- Has your cell number changed? Has your neighbor moved? Has a work number changed? Notify us of any changes in your emergency contact list.
- Memorize your password. We may ask for it if we call about an alarm.
Test your system. You can test your system by following these simple steps:
- Call our monitoring station (206-362-3805 or 1-877-376-8521) to let them know you want to test the system. You will need your CS# (located below your account number on the invoice) or password.
- Arm your system.
- Wait 60 seconds for the delay to end. Set off your alarm like an actual emergency by opening a protected door, pressing your panic or hold-up button, etc. Let the sirens ring for 60 full seconds.
- Disarm system.
- Call our monitoring station to verify they received the appropriate signals and have your system taken off test.
Have your phones been serviced?
- Always test your system after your telephone system is serviced. On some systems, phone technicians can accidentally disable your monitoring station communications. Other good times to test include after a severe lightning storm, before going on an extended vacation or after installing new Internet connections including DSL. If you are considering Voice Over IP telephone service, please contact our office first.
Pay annually
- Pay for eleven months of monitoring and receive the 12th month free.
Refer your friends, neighbors and associates!
- Refer a friend or acquaintance and receive one free month monitoring.
Thank You!
We sincerely appreciate your business. We will work hard to continue to earn your business and your support.
